Privacy Policy

Last Updated: [5/3/25]

1. Introduction

Standby Standby Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, www.standbystandby.com ("Site").

By using our Site, you consent to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.

2. What Personal Data We Collect

We may collect and process the following personal data:

Contact Information – Name, email address, phone number, and company details if you contact us.

Technical Data – IP address, browser type, operating system, and usage data via cookies and analytics tools.

Communication Data – Any information provided when you contact us via email, contact forms, or social media.

3. How We Use Your Data

We use your data for the following purposes:

To respond to inquiries – If you contact us, we use your details to reply.

To improve our Site – Using analytics to assess how users interact with our content.

For legal and business purposes – Including compliance with regulatory requirements and the protection of our legal interests.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Legitimate Interests – To respond to inquiries and enhance our services.

Consent – When required, we request your consent before collecting certain data (e.g., for marketing purposes).

Legal Obligation – To comply with UK legal requirements.

5. Data Sharing & Third-Party Services

We do not sell or rent personal data. However, we may share it with:

Service Providers – Such as website hosting, analytics (e.g., Google Analytics), or email providers.

Legal Authorities – If required by law or to protect rights and safety.

6. International Data Transfers

We store and process data primarily in the UK and EEA. If data is transferred outside these regions, we ensure appropriate safeguards are in place.

7. Data Security

We implement security measures to protect personal data from loss, misuse, or unauthorised access.

8. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

Under UK GDPR, you have the right to:

Access – Request a copy of your personal data.

Correction – Ask us to correct inaccurate information.

Erasure – Request deletion of your data (subject to legal exceptions).

Objection – Object to processing based on legitimate interests.

Data Portability – Request transfer of your data to another service provider.

Withdraw Consent – If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at our registered office address.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse website traffic, and personalise content.

10.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Site. They help improve functionality, analyse usage, and remember preferences.

10.2 Types of Cookies We Use

Type

Purpose

Example

Strictly Necessary Cookies

Essential for website operation (e.g., security, login authentication).

Session management, login authentication.

Analytics & Performance Cookies

Help us understand visitor behaviour to improve the Site.

Google Analytics tracking.

Functionality Cookies

Store user preferences for a better experience.

Language settings, cookie consent preferences.

Marketing & Third-Party Cookies

Used for advertising, embedded media (e.g., YouTube, social media pixels).

Facebook Pixel, LinkedIn Insights.

10.3 Managing Cookies

You can control cookies via:

Browser Settings: Adjust preferences in Chrome, Firefox, Safari, or Edge.

Opt-Out Tools: Google Analytics Opt-Out.

Website Cookie Banner: Modify settings via our consent tool.

Blocking certain cookies may impact website functionality.

10.4 Third-Party Cookies

We use trusted third-party services (e.g., Google Analytics, Facebook, YouTube), which may set their own cookies. We recommend reviewing their privacy policies for more details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Site.

12. Contact Us

For any privacy-related inquiries, contact us at our registered office address:
📍 Standby Standby Ltd, Registered Office Address

If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.